Welcome to Prizm Gifts.

By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General
This website is operated by Prizm Gifts.
By using our website, you confirm that you have read and agreed to these Terms & Conditions.
Prizm Gifts reserves the right to update or modify these terms at any time without prior notice.
Continued use of the website after changes are made constitutes acceptance of the updated terms.

2. Products & Product Information
We make every effort to ensure that product descriptions, images, colours, sizes, and specifications displayed on our website are accurate.
However: Actual product colours may vary slightly depending on your screen or device. Minor variations in texture, finish, size, or appearance may occur, particularly with handmade or decorative products.
Product availability is subject to change without prior notice.
Prizm Gifts reserves the right to correct any errors in product information or pricing.

3. Prices & Payments
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes and shipping charges, where relevant, will be displayed during checkout.
Orders are confirmed only after successful payment or confirmation through an approved payment method.
Prizm Gifts reserves the right to cancel an order in case of incorrect pricing, technical errors, suspected fraudulent activity, or product unavailability.

4. Orders
Once an order is placed, customers are responsible for providing accurate:
Name
Delivery
address
PIN code
Phone number
Email address, where applicable Prizm Gifts is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. 

5. Customized & Personalized Products
For customized or personalized products: Customers are responsible for providing accurate customization details.
Please carefully review spelling, names, dates, colours, and other information before confirming the order.
Once customization work has started, changes or cancellations may not be possible.
Customized products may not be eligible for return or exchange unless they are defective, damaged, or incorrectly produced by Prizm Gifts.

6. Shipping & Delivery
We aim to dispatch orders within the processing time mentioned on our website. Delivery timelines are estimates and may vary depending on the destination, courier service, weather, holidays, festive periods, and other circumstances beyond our control. For more information, please refer to our Shipping Policy.

7. Returns & Refunds Returns and refunds are subject to our Return & Refund Policy. Customers are requested to inspect their order upon delivery and report any eligible issue within the specified time period.

8. Cancellation
Orders may be cancelled before processing or customization begins, subject to our cancellation conditions. Once an order has been processed, packed, dispatched, or customized, cancellation may not